At the start of March the L&D and HR Game Changer Conferences ran concurrently in Auckland. It was a fantastic 2 days of exploring how to transform what we deliver in learning and HR.
On the afternoon of Day 1 we had our Game Changer of the Year awards. We had 6 finalists who had all taken on and delivering initiatives to transform their businesses.
The attendees at the conference voted and it was an extremely close call. There was only one vote between the runner up and the winner!
The runner up for HR Game Changer of the Year is Carol Brown from RoleWorks. Carol explained that from their research the number one thing that employees wanted to talk about with their manager was their role. Yet performance reviews are all focused on goals only. So Carol created a system that visually shows what an employee spends their time on, who they work with, what their strengths are, what their roadblocks are – and this provides a completely different way for managers to discuss performance and roles with their team. It also provides HR and Learning with a visual map of what’s happening in the company. It is changing the game in how managers discuss performance with their teams and we congratulate Carol on being runner up.
The winner for HR Game Changer of the Year is Julie O’Brien, OD Manager at Simpson Grierson for the development and delivery of a new way of writing legal advice that puts the clients’ needs front and centre. A template was developed to change the game on legal writing.
Julie talked about one of the biggest obstacle was convincing the lawyers that even though using the new template was difficult and far more time consuming than the old way, it would produce better results and happier clients. She overcame this obstacle by publishing positive client feedback on the intranet. It gathered its own momentum after that and more and more lawyers jumped on board to give the template a go.
Julie says they are continuing our focus on the advice letter template by providing workshops on ‘issue trees’ and ‘story-lining’ which teaches the writers good logic. These workshops have been hugely successful. Julie has also developed a training video as a quick refresher on how to write using the advice letter template.
Julie accepting her prize:
The Game Changer of the Year often takes on an initiative that isn’t strictly defined as an ‘HR or L&D’ project and delivers real change in the business. Julie has demonstrated that kind of initiative and we congratulate her on her win.
Angela Atkins is People and Learning Director at Elephant Group, and was MC of the HR and L&D Game Changer Conference.